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SHIPPING POLICIES

​All live coral orders are shipped via UPS Next Day Air only to the address included your PayPal account. Please select the day you would like your order to be shipped out (Monday through Wednesday). Orders will be shipped out on the weekday chosen and will arrive the next business day if there are no shipping delays. 

Local Pick Up is also available in San Jose, CA.

Shipping Tiers

Shipping is offered into tiers: $50 on orders less than $200, $30 for orders within $200-$349, and free complimentary shipping for orders $350 and over. California residents are offered lower shipping prices.

Orders less than $200

California Residents: $35 

All other states: $50

Orders $200-$349

California Residents: $20 

All other states: $30

Orders $350 and over

Free shipping for all states

Dry Goods

Stickers: $1 postage fee​

Shirts and Other Merchandise:

$8 for 1 shirt. 2 shirts or more ship free! 1 Week Arrival

ORDERING POLICIES

​Ordering: All orders are completed with PayPal. Please give us one business day to process your purchase before we ship your order. Fragged to order pieces will need 1-2 weeks to heal before being shipped. Orders will ship on the date chosen when picking a shipping module.

 

If for some reason an item that you purchased is no longer suitable for purchase, we will either send a similar piece or a refund. All sales are final once the item has reached its destination.

 

Cancellation: All orders cancelled or modified to remove any items in your order will have a 5% restocking fee.

Adding Onto Existing Order: If you'd like to add onto an existing order, simply choose the "Already Placed an Order" option under the shipping tab. This will waive the shipping fee.

 

DOA Policy: If there are any DOAs with your order, you must contact us within 2 hours of the box's arrival and provide pictures of the DOA. Our DOA policy does not apply if the package is delayed for any reason by the shipping carrier.

Tax: All tax fees are based upon the current tax rate of San Jose, CA (where we are based out of).

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